Q. Are your mattress pads made in China?
A. No, our magnetic mattress pads are manufactured in the USA.
Q. Are your magnetic mattress pads designed and approved by a Magnetic Therapist?
A. Yes, Magna-Pak's in-house Magnetic Therapist designed the Tru-North series to be the most effective mattress pads found on the market today.
Q. Do you offer Free Shipping?
A. Yes, Magna-Pak offers Free Shipping in North America on all orders. There is a nominal handling charge of $5.95 applied. Mattress Pads ship FEDEX courier, usually within 5 business days.
Q. Do you price match your mattress pads? If I find a magnetic mattress comparable to yours, will you match the price?
A. Yes, we Guarantee the best pricing. We price match plus we offer FREE gifts which you may keep, even if you return the mattress pad.
Q. I have noticed some companies do not allow returns on mattress pads, do you?
A. Yes, we give you 6 months to keep the mattress pad. Some people's bodies need time to adjust to the magnetic energy, while other people feel significantly better immediately, it all depends on your chemical make-up, and this is why we give people plenty of time. We even let you keep the FREE gifts, because we are convinced you will LOVE the mattress pad and will want to keep it.
Q. How do I know you will be in business, if I want to return something? Some of my friends tried to return products on the internet, but the companies were no longer in business.
A. We have been in business for 30 years, and are still going strong, there is no fear of us closing up shop.
Q. I am concerned with the environment, and am trying to live my life more "green". Do you have any ALL NATURAL PRODUCTS?
A. Yes, Magna-Pak is also concerned with the environment, and because of this, we have invented an exclusive "All Natural" Magnetic Mattress Pad and pillow/health pads, especially popular for people who are sensitive or suffer from allergies.